The cellular networks Bouncie uses to send data from the device to our system will be changing soon. Early next month, T-Mobile will begin the 3G network shutdown, and AT&T started to shut down 3G in February, and it is nearly complete for all regions.
Unfortunately, after the 3G network shutdown, 3G Bouncie devices will not be able to communicate.
Although the planned shutdown of 3G networks is not an industry surprise, we've experienced significant challenges manufacturing Bouncie devices with 4G technology during the current semiconductor shortage. Accordingly, we are just now able to communicate the next steps with you.